Arris Surfboard 6190   

For our coax customers, the Arris Surfboard 6190 is your modem of choice, the 6190 is used with our GigaSpire BLAST System.

On the Arris 6190 lights on the front

Power Light

Will be GREEN if everything is working properly

Downstream Light

If downstream light is BLUE everything is working properly.
If downstream is blinking, there may be an issue, please contact customer support.

Upstream Light

If upstream light is BLUE everything is working properly.
If upstream is blinking, there may be an issue, please contact customer support.

Online Light

Will stay GREEN to show that you’re successfully connected to the internet
If upstream is blinking, there may be an issue, please contact customer support.