Payment Options and Resources
Make paying your bill quicker and easier by using your E-Care account. E-Care allows you to see invoice and payment history. You can also make an electronic payment and/or enroll in automatic payments.
Check your inbox for a registration email from billing@conxxus.com to get started. If you did not sign up for E-billing but want to, click to get signed up and save $5 a month!
Sometimes understanding the breakdown of your bill can be difficult. Click this example invoice where we break it down for you!
*Please note that your first bill will be higher due to a prorated amount for your first month of usage – Each bill after will be the normal recurring amount*
CommandIQ AppWhat is It? CommandIQ is a free app where you can set and reset passwords, view connected devices, set parental controls, create guest networks, and more. Click here to learn more.
Why do I need CommandIQ? This app puts you into control of your network with just a click of a button. It’s convenient to use, it’s quick and easy, but most importantly it’s YOURS.
*This app will only work with equipment provided by Conxxus. |
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Troubleshooting
Having issues with your internet? Have you tried turning it off and back on again? Just kidding…not really, sometimes it’s as simple as rebooting your equipment!
Check out our frequently asked troubleshooting questions for internet.
TV trouble? See if this helps!
Is your phone acting weird? Let’s take a look at our star codes and see if we can find a solution!
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Refer a Friend & Get Rewarded: 1️. Enroll: Register for the program here and you’ll receive your own unique referral link. 2. Refer: Share your love for Conxxus fiber internet with a friend using your unique link. 3. Receive the reward: When your friend gets Conxxus fiber is turned on, we’ll email you a $50 Visa Gift Card. Check your referral status Have you already recommended Conxxus fiber internet to a friend? Check the status of your pending referral using your own dashboard |
Still Have Questions?If you have any questions, feedback, or if there’s anything else we can help you with, please don’t hestitate to reach out!
Call us: 888-712-0177
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Thank you again for choosing Conxxus.
We appreciate your trust, and we’re committed to providing you with a top notch internet experience.